Job Description
Description:
Executive Headquarters (117 West 124th St)
$68,000 - $75,000 / year
Position Summary: The Training Coordinator will work with the Executive Vice President (EVP) and Director of Training & Professional Development to ensure the smooth and effective implementation of training initiatives and special projects for the Child Welfare and Family Services (CWFS) division and Children’s Aid. A primary focus of this role will be the managing, coordinating, and conducting division wide training programs to ensure goals and objectives are achieved.
Essential Duties: - Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
- Map out annual training plans in collaboration with CWFS EVP, Director of Training & Professional Development and division leadership.
- Develop training programs (outsourced and/or in-house).
- Identify appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes).
- Market available training to employees and provide necessary information about sessions.
- Design, prepare and/or order educational aids and materials.
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
- Gather feedback from trainers and trainees after each educational session.
- Partner with internal stakeholders and liaise with experts regarding instructional design.
- Maintain updated curriculum database and training records.
- Host train-the-trainer sessions for internal subject matter experts.
- Ensure all training records are accurate and up to date as required by State regulations and agency policy.
- May develop training classes at the request of leadership with the assistance of the appropriate department to meet the needs of the program.
- May assist in updating and maintaining employee training information in HR Database and ensure training records are filed properly and timely.
- Perform other duties as assigned.
Minimum Qualifications: - Bachelor’s degree in Education, Training, HR or related field required.
- 3+ year’s work experience as a Training Coordinator, Trainer, Training Facilitator or similar role.
- Solution Based Casework (SBC) train the trainer or SBC certified
Key Competencies: - Hands-on experience coordinating multiple training events in a corporate setting.
- Adequate knowledge of learning management systems and web delivery tools.
- Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).
- Familiarity with traditional and modern job training methods and techniques.
- Experience with e-learning platforms.
- MS Office proficiency.
- Advanced organizational skills with the ability to handle multiple assignments.
- Strong communication skills.
It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children’s Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.
The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.
Job Tags
Traineeship, Work experience placement, Local area,