To support continuous improvement and best practices in all aspects of Warehouse Operations, under the direction of the Warehouse Supervisor and Manager. Support site specific Air & Ocean Container Freight Stations (CFS), Foreign Trade Zones (FTZ), Distribution, Cross-border and all Interdepartmental Warehouse Products. This is achieved through meeting internal company Key Performance Indexes (KPIs) and exceeding customer's service expectations, all the while operating in a safe and company compliant manner. This role requires recurrent compliance training.
• Load/unload floor loads or palletized freight on and off trucks.
• Operate forklift, pallet jacks, pickers, and reach-trucks, both propane and electric, in a safe and compliant manor
• Receive and sort inventories by SKU, Customer, PO# etc., process damage exceptions
• Operate radio frequency (RF)/Bluetooth handheld device
• Handle and sort returns or inbound freight logging or input in WMS system.
• Remove selected cartons from shipments for customs examinations and/or distribution/re-forwarding.
• Accurately process small parcel machines or log sheets or inventories counts when requested.
• Handle small parcel shipping as well as participate in training other employees on this process.
• Ability to coordinate and carry out warehouse and gateway activities efficiently.
• Manage multiple accounts, understanding various SOPs, including direct customer contact.
• Maintain an organized work area to assure cleanliness and safety.
• Advise Supervisors and local Management of safety issues or equipment/building concerns.
• Participate in and take responsibility of special projects through completion.
• Participate in cross-training and set an example for other employees on daily tasks.
• Set up and establish accounts in the Warehouse Management System (WMS).
• Involved directly in billing activities including recording inventory levels and double-checking counts.
• Anticipate, identify and resolve problems that could delay the timely movement of freight including advising customer service of carrier issues from pick-up and deliveries.
• Routinely manages customer specific shipping activities to include picking customer orders/order fulfillment.
• Proficiently operate the Warehouse Management System (WMS), specific to RF handheld
• Reconcile paperwork and cargo on both Shipping & Receiving
• Generate WMS reports specific to cycle counting to ensure Inventory integrity
• Direct temporary labor in above functions
• Guide the Buildup and Breakdown of ULDs specific to Airline
• Participate in Safety SCIT Team leadership
• Maintain records for TSA cargo screening and chain of custody.
The incumbent(s) of this position is expected to perform all other related duties as assigned.
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