Pls find the JD extension as discussed ...
About the Role
Attend Daily Standup calls/meetings for all Tracks of Middleware to review the Delivery issues of the last 24 hrs. Address concerns/emails from Client and HCL teams related to Delivery. Onsite/Offshore team management as a People & Technical manager. Review the Daily/Weekly/Monthly metrics for all the Tracks of Middleware. Work on presentations for Client related to changes in the existing environment or Upcoming New work/deals. Oversee/Attend Major Incident calls as needed. Oversee/Review shift handovers calls for all the tracks of Middleware teams. Track/Lead the activities of SIP through waste removal or Automation adding monetary benefit for Middleware Tower/HCL/SSBT. Be the point of escalation for all Delivery and Security related issues pertaining to Middleware Tracks for SSBT. Keep track of the BAFO/Financials/Hiring/Transition of New work for Middleware Track. Keep a track of the ITIL/SLA governance and ensure no breaches occur. Conduct Wellness programs/Service Improvements to demonstrate the Value additions to the client. Conduct PIPs (Profit Improvement Plan) to ensure margin improvements YoY. Cost optimization programs to be implemented with tangible benefits.
Responsibilities
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and Benefits
A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year
MLG Transport Inc. is looking for A Class A CDL driver to deliver Local Loads. Driver will be transferring trailers from manufacturing warehouse to shipping warehouse. From Goodyear, Arizona to Tolleson, Arizona. Five to seven loads a day Monday - Friday. Starting pay is...
...Click here to learn more about Magnit Ready to work with/through Magnit at Novartis? Please read on... US M&A and Planning Tax Consultant Candidate would conduct detailed due diligence on potential M&A projects and provide a detailed written summary of findings...
...Overview: Invest In You! Tri City National Bank is not just a bank; it's your community banking partner, deeply committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities...
...Nations under eight well-known banners: Raleys, Bel Air, Nob Hill Foods, Raleys O-N-E Market, Bashas, Food City, AJs Fine Foods and... ..., and planet. Position Purpose The Senior Food Safety Specialist collaborates with leadership on the development, implementation...
...This is a high PRIORITY requisition. This is a PROACTIVE requisition We are seeking Salesforce Experience Cloud Developer with 3-6 years to design, develop, and implement scalable Experience Cloud solutions. The ideal candidate will have deep expertise in Salesforce...