Job Description

Think, act, work, teach, and inspire from outside the box! Lark is looking for a Regional Operations Manager who can oversee multiple complex independent hotel and restaurant assets. We look to inspire travel, we embody approachable, eye-to-eye hospitality, and we listen to the story of the property and work tirelessly to bring it to life. The right person for this role has extensive experience in Restaurants, Events, and Bars, along with a strong hospitality background in Hotels. But we are not looking for a "Super General Manager". Rather, we want someone who can help a General Manager look farther into the future of the business, help support the property leadership teams in appropriately hiring, training, and developing their respective teams, and hold the General Manager accountable for financial performance and overall condition of the asset. The Regional Operations Manager supports the communication with ownership, always knowing intimately the financial performance of the property and the business forecast in the market the property operates. The Regional Operations Manager travels to his or her properties, meets with all levels of staff, supports guest interactions, and sets the example for the property of Lark’s core values. Responsibilities: This is a job that requires travel, primarily by flight. We will consider applicants located in California in hopes that travel by car will be possible for about half of the region.

• Manage a portfolio of Hospitality assets, leading the General Managers towards measurable goals in Guest Experience, Employee Experience, and Property Financial Performance
• Act as the conduit to Lark departments for the property team, facilitating communication and ensuring successful outcomes
• Supporting the new opening of properties, transition through renovations, or strategic repositioning
• Develop Annual Plans, Budgets (capital and operating), and ongoing Forecasts for the business.
• Consistently keep an agenda a year ahead, broken down into appropriate components (monthly), to ensure alignment with the articulated business plan
• Evaluate the financial performance daily/weekly/monthly to ensure compliance with overall profitability in the Restaurants, Events, and Hotels

Qualifications:

• 6 years of hospitality leadership experience
• Past experience in a multi-unit leadership role
• Ability to manage multiple departments and agendas across multiple locations, previous above-property leadership preferred
• Hotel opening experience is a plus
• Food and Beverage experience required
• Self-motivated and the ability to work and travel independently
• Strong financial acumen
• People-facing role, with the ability to work through difficult conversations and conflict

About Company: Lark Hospitality is a premium hotel development and management company with a portfolio of 50+ experience-focused lifestyle hotels and restaurants in high-profile destinations in the Northeast, as well as in Florida, North Carolina, Texas, and California. Lark Hotels launched its first boutique properties in 2012, and Lark Independent (larkhospitality.com), focusing on the management and marketing of independent hotels, was launched in 2020. While capitalizing on this explosive success, Bluebird Hotels, a sister collection of boutique roadside lodges that reimagine the great American road trip, was launched in 2021. The company is now poised for even more expansion down the East Coast and throughout the U.S., with a number of new brands, innovative properties, and inspiring designs in development. For information, visit

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