Medical Receptionist Job at ProHealth Resource Group, Leominster, MA

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  • ProHealth Resource Group
  • Leominster, MA

Job Description

Medical Receptionist - Make a Difference Every Day!

Are you a highly organized, compassionate, and detail-oriented professional with a passion for providing excellent patient care? As a Front Desk Receptionist, you will be the first and last point of contact for patients, ensuring their experience is seamless, efficient, and welcoming. Your role is vital in creating a positive and professional environment that reflects a commitment to exceptional care.

Why You'll Love Working Here
- Meaningful Work: Be an essential part of a team dedicated to improving lives through outstanding healthcare services.
- Dynamic Environment: Thrive in a fast-paced, collaborative setting that values innovation and teamwork.
- Growth Opportunities: Build your skills and advance your career in a supportive workplace that invests in your success.

What You'll Do
As the face of the practice, you'll play a key role in:
-- Patient Check-In --
- Greet patients warmly and professionally, ensuring a positive first impression.
- Verify and update patient demographic and insurance information in the system.
- Prepare charts, obtain necessary signatures, and ensure all documentation is accurate and complete.
- Communicate with patients about their appointments, referrals, and any required forms or waivers.

-- Patient Check --
- Review fee sheets for accuracy and ensure patients understand the doctor's instructions.
- Schedule follow-up appointments and provide detailed instructions for next steps.
- Verify insurance and collect payments, ensuring accurate documentation.
- Thank patients for their visit and address any remaining questions or concerns.

-- Administrative Support --
- Answer phone calls promptly and professionally, addressing patient inquiries and scheduling appointments.
- Confirm upcoming appointments and follow up with no-show patients to reschedule as needed.
- Maintain an organized and tidy waiting area, ensuring a welcoming environment for all visitors.
- Manage patient files, referrals, and records release requests with precision.

What We're Looking For
To succeed in this role, you'll need:
- Education & Experience: A high school diploma or equivalent, with at least 2 years of experience in a medical practice.
- Technical Skills: Proficiency in computer systems, including Microsoft Office, and familiarity with medical software.
- Interpersonal Skills: A pleasant, empathetic demeanor and excellent communication abilities.
- Organization: The ability to manage multiple tasks simultaneously with attention to detail and accuracy.

Essential Qualities for Success
- A passion for providing exceptional customer service.
- The ability to work effectively as part of a team.
- A professional, trustworthy, and empathetic attitude.
- Strong problem-solving skills and the ability to excel under pressure.

What We Offer
- A supportive team environment that values your contributions.
- Opportunities for professional growth and development.
- A chance to make a meaningful impact on patients' lives every day.

Physical Requirements
- This role involves sitting, standing, walking, and occasional lifting in a standard office environment.

Ready to Make a Difference?
If you're passionate about creating exceptional patient experiences and thrive in a dynamic healthcare setting, we'd love to hear from you! Apply today and join a team that's committed to excellence.
Employment Type: Full-Time
Salary: $ 18.00 22.00 Per Hour

Job Tags

Hourly pay, Full time, Work at office,

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