Help Desk Analyst Job at Akkodis, Chandler, AZ

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  • Akkodis
  • Chandler, AZ

Job Description

Position Summary

Providing first line support for the internal employees resources via voice and chat channels as part of the 24*7 Global Service Desk. Partnering with our regional and international partners to deliver best in class client care.

Pay Range: $15 - $20/hour; The rate may be negotiable based on experience, education, geographic location, and other factors.

Requires 1-3 years of experience

Excellent Client Care / Customer Service skills.

Work well as a team and build relationships to the global partners.

Excellent organizational skills, with the ability to prioritize workload.

Ability to multitask and maintain focus on all areas of responsibility concurrently.

Ability to consistently meet or exceed performance targets and goals correlated with customer service and call/chat handling.

Able to work in a fast-paced environment.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit .

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Job Tags

Hourly pay, Holiday work, Temporary work, Local area,

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