Tier 1 Helpdesk Remote (Atlanta, Birmingham, Charlotte- or Nashville) Job at ConsultNet, LLC, Dallas, TX

QnRRdnZ3UyszczVJdlhDYjlCR3dFRHZ0RVE9PQ==
  • ConsultNet, LLC
  • Dallas, TX

Job Description

Tier 1 Help Desk
Remote (Atlanta, Birmingham, Charlotte- or Nashville)
$20.00 to $24.00
6-month contract to hire

Job Description:
Our client is seeking a Tier 1 Help desk that Identifies, investigates, and researches user questions and problems as well as recognizes, researches, isolates and resolves information systems problems
Answers incoming calls and inputs information into the ticket tracking software Refers more complex problems to Level II analyst. Shift could be 6am-3pm, 7am-4pm, 8am-5pm, or 10am-7pm CST. Tech will also work some Saturday mornings on rotation (7am-12pm CST), approx. once every 10 weeks.

Required Skills:
  • 1+ years of Helpdesk Support experience (Remote PC support experience)
  • Proficient in current Windows Operating systems.
  • Strong customer service skills and ability to communicate on the phone
  • Basic understanding of telecommunications, network, and desktop functions, and strong customer service background

Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.

Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.

Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Report this job
  • Dice Id: cxcnetut
  • Position Id: 24-02182

Job Tags

Contract work, Shift work, Day shift, Saturday,

Similar Jobs

Steris Corporation

Order Fulfillment Specialist I Job at Steris Corporation

 ...by providing innovative healthcare and life science product and service solutions around the globe. Position Summary Fulfill Customer orders through accurate and efficient picking, packing, and shipping of products while ensuring product is protected during shipment... 

SeekTeachers

Nursery Nurse Position Job at SeekTeachers

 ...a passionate and dedicated early childhood educator seeking an exciting opportunity to make a difference? Join my clients thriving nursery in the United Arab Emirates and embark on a rewarding journey of shaping young minds. My client offers a warm and stimulating environment... 

South Shore Subaru

Automotive Service Advisor Job at South Shore Subaru

 ...and experiences for every customer, surpassing our competitors. Our mission is to be the foremost provider of automotive sales and service, empowering our staff to deliver memorable customer experiences. Our team members enjoy a positive working environment with opportunities... 

Fitness Holdings North East LLC

Assistant General Manager Job at Fitness Holdings North East LLC

 ...Description: Here We GROW Again! Are you a potential Assistant General Manager and ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With over 30 locations currently and 50 locations planned, our Assistant... 

California Creative Solutions Inc.

Data Engineer - Sony Music Publishing Us LLC Job at California Creative Solutions Inc.

Job Description: Data Engineer who has extensive Oracle Database Development & deep coding experience in Oracle PL/SQL as they will be designing and developing modules in applications housed in Oracle. Required Experience: 5 years of Oracle Database Development...