Job Title: Technical Writer
Reports to: Head of Delivery & Implementation
FLSA Status: Exempt
Job Summary
We are seeking a detail-oriented Technical Writer to join our Operations team. The primary responsibility of this role will be to create clear, concise, and accurate support documentation that empowers our users and internal support teams to effectively utilize and troubleshoot our software solutions. The ideal candidate will have an understanding of IT concepts and the ability to translate technical information into easily understandable content.
Essential Duties and Responsibilities
Develop, write, and edit a wide range of technical documentation, including but not limited to:
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.
Minimum Qualifications, Education and Experience
Preferred Qualifications:
Quality Standards
Physical Demands
This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (~10% of time), drive a vehicle, and utilize other forms of transportation.
Working Environment
Remote. This position requires domestic / international travel up to 10%.
ACCOMMODATIONS
Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.
Pay Range: USD $70,000.00 - USD $80,000.00 /Yr.
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