Technical Support Specialist Job at Adecco Recruitment, Rochester, NY

QTk4cHRRRy8zTTlQdlhhUzhSNjVHakh0
  • Adecco Recruitment
  • Rochester, NY

Job Description

Adecco Permanent Recruitment is seeking a Technical Support and Training Specialist in Rochester, New York. We are seeking candidates with a background in CAD/Blueprint reading, experience with Windows 11+OS, and a Bachelor's Degree (preferably in Engineering).

A competitive starting salary, in addition to full benefit (health, dental, vision, 401k and Profit Sharing) are perks of this opportunity. Candidates with 2-3 years of experience, or recent college graduates are encouraged to apply!

What you will be doing

  • Use phone, email, and remote access to support our CAD and PDF based excavation takeoff software
  • Train new and existing users how to master the application using MS Teams
  • Support the roll out of new application features as they are released to our growing subscriber base
  • Work closely with our development team to define new features and prioritize issues
  • Assist in the creation of new training content

What we are looking for in you

  • Ability to make connections with all types of people and build rapport quickly over remote communications channels
  • Have an appetite for learning
  • Be an excellent listener
  • Adaptable and can think on your feet
  • Positive attitude
  • Interest in the construction industry

Must haves

  • CAD/blueprint reading
  • Bachelor's degree in mechanical or civil engineering or related STEM field
  • Excellent customer service, interpersonal, and communication skills, including written communication – no fear of the phone or video conferencing
  • Strong organizational skills
  • Must be a strong team player
  • Demonstrate willingness to learn new software/skills
  • Proficient with Windows 11+ OS environment

Even better if you have experience in:

  • GPS Machine Control
  • Construction
  • Salesforce CRM

Equal Opportunity Employer/Veterans/Disabled​

Read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to h ttps:// T

Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:​

*The California Fair Chance Act

*Los Angeles City Fair Chance Ordinance​

*Los Angeles County Fair Chance Ordinance for Employers

​*San Francisco Fair Chance Ordinance

Job Tags

Permanent employment, Local area, Remote job,

Similar Jobs

KA Recruiting

Pathologist Assistant - Indiana Job at KA Recruiting

 ...Ossian, Indiana - Large, successful company - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc) And requirements... - ASCP certified - Prior lab experience and basic lab knowledge Call me if... 

GHI Staffing Solutions

Associate Financial Advisor (Entry-Level to Mid-Level Job at GHI Staffing Solutions

 ...or relatable financial planning software. CRM experience with Redtail (preferred, can be trained) or relatable CRM such as Salesforce. Benefits Compensation & Benefits: Competitive base salary (commensurate with experience). Performance-based... 

Aston Carter

Data entry clerk Job at Aston Carter

 ...Job Title: Data Entry ClerkJob Description This role requires a detail-oriented individual who can ensure accuracy by matching system...  ...for this temporary role may include the following: ~ Medical, dental & vision - Critical Illness, Accident, and Hospital -... 

i9 Sports - Orrison

Flag Football Instructor/Official Job at i9 Sports - Orrison

 ...athletes On-the-job training Growth opportunities Flexible working hours Opportunities for Bonus PART TIME - Youth Flag Football Instructors/Officials Looking for a PART TIME position (4-10 hours/week) working with kids and sports? We have the perfect... 

Neffsville Nursing and Rehab

MDS Assessment Coordinator (Lead) (RN) -Prior Experience Required Job at Neffsville Nursing and Rehab

Neffsville Nursing and Rehab is seeking a Lead MDS Assessment Coordinator RN for our skilled nursing facility in Neffsville, PA! The primary...  ..., ~ Health Savings Account, ~ Company-Paid Group Life Insurance, ~ Voluntary Term Life Insurance and Short-Term...