Job Description

Position: Systems Administrator
Reports to: Support Services Manager
Location: Onsite

Position Summary:

MCPC is seeking a Systems Administrator III for a six-month contract. The role involves being the point of contact for application, network, hardware, and software issues and enhancements at the site. The candidate must be able to isolate, resolve, and follow-up with end-users within the current information processing network.

Essential Duties/Responsibilities:

• Ensure technology satisfaction and maximize uptime.
• Assess and submit communication requirements to management.
• Stay updated on technological developments.
• Improve network performance and manage hardware requirements.
• Administer computer networks and support special IT, business, and MES projects.
• Implement projects including VeloCloud SDWAN deployment, Palo Alto firewalls, Veeam backups, Global Protect VPN, and Hyper-V to VMWare conversions.
• Upgrade, replace, and update system configurations in a downtime-sensitive environment.
• Assist with site migrations, acquisitions, and closures.
• Provide desktop and server support.
• Administer and maintain telephone systems (Avaya) and camera systems.
• Resolve basic help desk issues and maintain confidentiality.
• Deploy and manage workstations, hardware, and software.
• Troubleshoot hardware, software, and network issues.
• Perform monthly server maintenance.
• Set up and maintain computer stations and software for all associates.
• Provide training in Microsoft Office, Citrix, IFS, MixVision (SQL), and other operating systems.
• Travel to other locations as required.
• Perform other tasks as assigned by management.

Education, Skills, and Experience Requirements:

• Bachelor's Degree in Information Technology or related field (experience may be considered in lieu of education).
• 6-11+ years of IT experience in mid to large cap markets.
• Specialized skills in Active Directory, MS Azure, SharePoint, networking, or other infrastructure areas.
• Certifications in networking, Microsoft, firewalls, security, or other manager-approved areas.
• Availability for 24-hour support.
• Strong written, verbal, and interpersonal communication skills.
• Proficiency in MS Office (Excel/Word/PowerPoint/Outlook).
• Solid organizational and prioritization skills.
• High degree of concentration, attention to detail, and self-motivation.
• Ability to interact well with all personality types.
• Strong cooperation, collaboration, and team-building skills.
• Effective analytical and problem-solving skills.
• Personal integrity to handle confidential information.

Physical Requirements:

• Ability to sit, stand, and walk throughout the workday.
• Occasional lifting of up to 25 lbs.
• Potential exposure to light dust, fumes, and noise from the production area.

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