Job Description

Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. We’ve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.

The Claims Investigations Division at Delta Group investigates and identifies questionable and suspicious claims for our partners, communicating with claims personnel and insurance carrier SIU staff. The candidate should have extensive experience with investigating claims for all lines of insurance, with a heavy emphasis on Workman's Comp.

JOB DUTIES:

• Conduct timely investigations including recorded statements and interviews of claimants, witnesses, and employers.
• Ability to photograph and document loss locations.
• Ability to investigate insurance claims.
• Provide timely status updates to case manager and client.
• Maintain the highest level of confidentiality and professionalism.
• Provide the Case Manager with timely investigation results and document investigative findings.

JOB REQUIREMENTS:

• Strong investigative skills necessary.
• Must be detail-oriented.
• Ability to recognize patterns of inconsistencies that may be linked to fraudulent activity.
• Must have the ability to interact with clients, repair shops and appraisers, and employers.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Good organization and time management skills.
• Demonstrate knowledge of tools and techniques needed for conducting insurance claims investigations.
• Demonstrate proficiencies with computer software, Word, Excel, Outlook and Microsoft Teams.
• Must have the ability to utilize an objective perspective when performing tasks.

EQUIPMENT NEEDED:

• Laptop Computer
• Cell Phone
• Audio Recording device with download capability
• Digital Camera
• Tape measure

EDUCATIONAL REQUIREMENTS:

• 5-10 years experience in insurance claims investigations preferred

The final job level and annual salary will be determined based on the education, qualification, knowledge, skills, ability, and experience of the final candidate(s), and calibrated against relevant market data and internal team equity.

Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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