Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX , one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential. For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

Learn about the Danaher Business System which makes everything possible.

This position reports to the Director, Service Training and is part of our Global Service Support team. This position is ONSITE five days per week at our location in Framingham MA .

In this role, you will have the opportunity to:

• Support/manage and the development of Capillary Electrophoresis (CE) service training on software, hardware, and the operation these devices for the field service team on existing and new product platforms.
• Develop and support triage process around CE application (customer workflow support)
• Provide feedback to the diagnostic modelers on troubleshooting CE applications and hardware.
• Develop instructor-led and online training course material to transfer relevant knowledge to Field Service Engineers and aftermarket sales
• Provide planning on the transfer of knowledge on application workflow and user operation of new and existing SCIEX and OEM products that SCIEX supports.
  
  

The essential requirements of the job include:

• A Bachelor's Degree in Science with 2+ years of relevant experience OR Associate's Degree with 4+ years of relevant experience.
• "Relevant experience" is defined as developing and leading technical training (preferable CE topics).
• Demonstrated experience managing complex tasks including project management.
• Proven experience working with confidential and sensitive information.
  
  

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• This position requires up to 20% travel. Travel will primarily be domestic but may occasionally be international.
  
  

It would be a plus if you also possess previous experience in:

• Continuous improvement strategies.
• Customer Service
• Global experience: experience working with skilled professionals from other countries and cultures
  
  

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

This job is eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation.

Job Tags

Full time,

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