Service Appointments Scheduler Job at Alderman Auto Group, Rutland, VT

Qjk4c3ZnVzcyc0JLdkgrYjl4dTVIakRzRWc9PQ==
  • Alderman Auto Group
  • Rutland, VT

Job Description

The big picture mission of this role is to serve our customers in an accurate, profession and timely manner. Preparing the customer for their visit to our dealership is key to creating a flawless customer experience. This role is critical to our organization because as a service scheduler you are the first point of contact that lets the customer know their concerns and needs will be taken seriously and handled with the utmost importance. The scheduler is the one link in the chain that acts as the kickoff to the entire service experience. Responsibilities

  • Scheduling Service Appointments
  • Performing Outbound Calls To Schedule Service Appointments for Recalls, Special Order Parts, and Annual Reminders
  • Work on Base Salary Plus Commission
  • Some Customer Satisfaction Appointment Follow Up Calls
  • Communicate Directly with Parts Personnel, Service Advisors, and the Service Dispatcher.
Qualifications
  • Ability to stay calm and professional in stressful situations (with upset or rude customers).
  • Ability to multitask with accuracy.
  • Ability to fill down time with productive tasks.
  • Ability to work independently from a direct supervisor

Job Tags

Base plus commission, Full time,

Similar Jobs

Lynx Technology Partners

Software Asset Management (SAM) Coordinator Job at Lynx Technology Partners

 ...NEEDED (AT THEIR OWN EXPENSE). MTA IT will be implementing the Software Asset Management (SAM) module in our IT Service Management...  ...Asset Management (HAM) and Contract Management (CM). This effort supports effective management of software licensing and subscriptions,... 

Telus Digital

Ecommerce Analyst Job at Telus Digital

 ...TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and... 

Gpac

Residential HVAC Service Technician Job at Gpac

HVAC Technician Job Summary We have an immediate opening for an experienced HVAC Technician. You will travel to each client's location to inspect their current equipment, identify problems with their units, and perform necessary repairs or routine maintenance. When required... 

University of Pennsylvania

Clinical Research Project Manager A (Division of Addictions) | University of Pennsylvania Job at University of Pennsylvania

 ...Clinical Research Project Manager A (Division of Addictions) University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently... 

The UPS Store

Retail Associate Job at The UPS Store

 ...friendly, team player who wants to call The UPS Stores their home! This team member will...  ...: Receiving and Processing Packages for Domestic and International Shipping...  ...customers business and personal needs. Learn to handle shipping, packaging, printing, shredding,...