Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
4 year(s)
Preferred Qualifications
Degree Preferred
Master's Degree
Preferred Fields of Study
Computer and Information Science,Management Information Systems
Certification(s) Preferred
Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Salesforce.com Certified Sales/Service/CPQ Consultant
Preferred Knowledge/Skills
Demonstrates thorough abilities and/or a proven record of success in working with business stakeholders in understanding their business needs, conduct product demos and incorporate business feedback to meet customer’s service business objectives including:
- Demonstrate in-depth and hands on experience working with salesforce platform on configuration, customization (Lightning Components, Apex, Visualforce, SOQL, etc), integration, security, administration and other core features);
- Defining and delivering scalable technical solution architecture and integrated solutions involving different Salesforce clouds (including built not limited to Sales, Service, CPQ, Billing, Platform) and a variety of middleware products (Mulesoft, Informatica, etc) establishing quality and schedule;
- Demonstrates proven ability to work with the Business Architect and/or Business Analyst to translate the customer requirements into a working solution;
- Working knowledge and ability to configure packaged solutions (including but not limited to CPQ, Billing, CLM) on Salesforce platform;
- Demonstrate understanding of integrations with third party systems through a variety integration patterns (ESB, Pub/Sub, Point to Point, Batch, Singleton, etc) and Salesforce capabilities (Soap, Rest, Platform Events, Streaming APIs, etc);
- Manage and communicate with the development team to design and implement solutions with a focus on adhering to industry leading practices and code quality techniques;
- Produce deliverables within a diverse, fast paced environment, collaborate effectively across teams and juggle multiple projects and initiatives simultaneously; and,
- Demonstrate a broad understanding of enterprise applications to which Salesforce.com is commonly integrated to enable end-to-end ecosystem for enterprise customers (e.g., SAP, Oracle, Marketo and related cloud and/or on premise ERP business applications).
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