Job Description

CareWell Urgent Care, an Emergence Health Holdings organization, was founded by physicians with a mission to deliver innovative, accessible, and exceptional healthcare. We are building a team of professionals dedicated to meeting the needs of our communities. CareWell Urgent Care is a patient-focused organization with a strong emphasis on teamwork, who upholds the highest ethical standards and treats all with compassion. 

 

The Regional Practice Manager will oversee both of our centers located on: Greenwood Street and Lincoln Street in Worcester, MA

• Outstanding Benefits: Medical, Dental and Vision with company paid Short Term Disability and life insurance
• 401(K) with no waiting period and fully vested match insurance
• 4 company paid urgent care visits for employees and dependents
• Paid Time Off Plan
• And many other perks…discounted tickets for performances and amusement parks, reduced insurance offerings and many other voluntary benefits to suit each employee’s needs.

A typical day in the life of a Regional Practice Manager, includes:  

• Create an environment where employees want to come to work and patients come to seek care.
• Oversee day to day operations of the centers, collaborating with center clinical staff to ensure patient care.
• Directly supervise all registration and clinical (non-provider) staff within the centers.
• Engage and promote a positive culture within the center in alignment with company values.
• Support and facilitate employee growth and development within the center and organization.
• Work to achieve center KPI targets including: inventory management, patient satisfaction and access and staffing reports.
• Ensure accurate inventory of medical, office, and prescription supplies; ordering as needed.
• Serve as the point of contact for all facility and employee related concerns or issues to best support center and staff success.
• Provide backup to registration and/or clinical tasks as needed.

What you bring to our TEAM:  

• Associate or bachelor’s degree in health administration or related field, preferred
• 3-5 years of experience in a leadership role, preferably within a healthcare setting
• Strong knowledge of MS Office, EMR (Experity) and scheduling systems (When to Work)  
• Ability to work independently with minimal supervision

Our centers are open (7) days per week 8AM to 8PM. This is a full-time salary exempt position with the expectation of working at minimum 40 hours per week with weekend availability at least two weekends per month

 

We are an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

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