Hello! We are a talented team of custom SaaS builders, looking to add a project/delivery manager. You'll help plan projects, ensure quality deliverables, and interact regularly with clients. This is a non-technical role (you will have plenty of developers to back you up), but we need someone comfortable with using, learning, training, and proposing custom software features all day, every day.
About Us
We're a 23-person software consultancy specializing in custom SaaS solutions for both startups and established businesses. Our highly experienced team builds scalable applications using the Microsoft stack, working with clients from initial concept through successful deployment and beyond. We have recently expanded to support our growing customer base--all of our clients are successful, growing businesses because of the custom platforms we build for them. Located in Omaha, NE, we are a mix of local and remote staff, and maintain a remote-first culture. We want to hire the absolute best talent, no matter where you are located.
The Role
We're looking for a dynamic Project/Delivery Manager to lead client engagements, drive requirements gathering, and serve as the quality gate for all deployments. This is a remote-friendly position where you'll shape how our customers use technology to achieve their goals.
Key Responsibilities
- Lead daily client meetings and maintain ongoing client relationships
- Gather and document requirements for SaaS applications
- Create and review wireframes for custom software solutions
- Partner with QA team to enforce quality standards
- Manage project timelines, deliverables, and client expectations
- Identify and mitigate project risks
- Coordinate between development teams, QA, and clients
Required Experience
- 3+ years managing software development projects
- Strong track record of client relationship management
- Experience leading daily stand-ups and client meetings
- Proven ability to gather and document requirements for custom software
- History of successful SaaS project delivery
- Experience working with QA processes and teams
- Outstanding written and verbal communication skills
- Trust and comfort with a remote-first approach
Desired Experience
- Experience with CRM platforms (especially Salesforce)
- Familiarity with Microsoft stack (Azure, .NET, DevOps)
- Wireframing and UI/UX knowledge
- Healthcare industry background
- Agile/Scrum certification
- Technical writing experience
Essential Qualities
- Upbeat, positive attitude with a solutions-focused mindset
- Strong attention to detail and quality
- Excellent organizational and time management skills
- Ability to build trust and rapport quickly
- Comfortable managing multiple priorities
- Professional presence and presentation skills
What We Offer
- Competitive salary and benefits
- Fun, work-focused atmosphere
- Opportunity to shape major client initiatives
- Remote-first work environment
- Growth potential into larger strategic projects
- Collaborative, supportive team environment
- Work with cutting-edge technology
The ideal candidate will combine the organizational skills of a project manager with the relationship skills of an account manager and the quality focus of a delivery lead. You'll be working with sophisticated clients who care deeply about their businesses, but need help leveraging technology to achieve their goals.
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