Job Description
Sonsoft, Inc. is a USA-based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. specializes in Software Development, Software Consultancy, and Information Technology Enabled Services.
Job Description
Position: OTM Implementation and Product Support Specialist
- Be a critical member of the OTM Implementation and Product Support team.
- Understand Customer Business Processes and Requirements, analyzing their feasibility with respect to OTM features and functionalities.
- Prepare Project Scope, Business Requirement Blueprints, and Functional Specification Documents.
- Create Business Process and Application Level Mapping Documents.
- Configure and Demonstrate critical end-to-end business scenarios during Conference Room Pilot (CRP) sessions.
- Assist Technical teams in translating functional specifications into design specifications.
- Configure master entities and model customer business requirements according to application standards.
- Suggest innovative, cost-effective, and effort-efficient solutions for non-standard business requirements.
- Develop functional Test Cases and Scenario documents.
- Conduct end-to-end Functional and Integration testing of application modules and custom components.
- Prepare mapping documents to interface OTM with EDI, WMS, Order Management, and Financial Systems (SAP).
- Train end users on application functionalities and support during User Acceptance Testing (UAT).
- Provide Go-Live and post-implementation support to resolve business issues per SLA agreements.
- Analyze the feasibility and impact of enhancements or Change Requests (CRs) on existing configurations before implementation.
Qualifications
Basic Qualifications:
- Bachelors degree or equivalent from an accredited institution, or three years of progressive experience in the field for each year of missing education.
- Minimum of 4 years of experience in the IT sector.
Additional Information
** U.S. citizens and authorized work in the U.S. are encouraged to apply. Sponsorship is not available at this time.
Note:
- This is a Full-Time position.
- Applicants must be US Citizens , Green Card Holders , GC-EAD , H4-EAD , L2-EAD , or TN Visa .
- OPT-EAD and H1B candidates are not eligible.
- Please include your email ID in your resume or application.
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Job Tags
Full time, H1b,