Medical Receptionist Job at SEMS Medical Partners, INC. (Integrated Physicians), Indio, CA

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  • SEMS Medical Partners, INC. (Integrated Physicians)
  • Indio, CA

Job Description

Job Description

Job Description

  • Greet patients and visitors warmly and professionally

  • Answer incoming phone calls, respond to inquiries, and direct calls appropriately

  • Schedule and confirm patient appointments

  • Verify insurance information and collect co-pays or payments

  • Check-in and check-out patients using electronic medical record (EMR) systems

  • Maintain patient records, ensure accuracy, and protect confidentiality

  • Assist with general administrative tasks such as faxing, scanning, and filing

  • Communicate effectively with medical staff and assist in patient flow

  • Handle patient concerns or complaints with empathy and escalate as needed

  • Maintain cleanliness and organization of the reception area

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