Lead administrator Job at Wipro Technologies, Sunnyvale, CA

QWR3cnN3MisyYzlJdUhhVTloaTNHRDN2RWc9PQ==
  • Wipro Technologies
  • Sunnyvale, CA

Job Description

Requisition ID: 42551

City: Sunnyvale

Country/Region: US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Job Description

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations.

Responsibilities

Do

  • Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
    • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution.
    • Conduct technology capacity planning by reviewing the current and future requirements.
    • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable.
    • Strategize & implement disaster recovery plans and create and implement backup and recovery plans.
  • Manage the day-to-day operations of the tower
    • Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
    • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower.
    • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges.
    • Develop shift roster for the team to ensure no disruption in the tower.
    • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
    • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps.
    • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness.

Team Management

  • Resourcing
    • Forecast talent requirements as per the current and future business needs.
    • Hire adequate and right resources for the team.
    • Train direct reportees to make right recruitment and selection decisions.
  • Talent Management
    • Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness.
    • Build an internal talent pool of HiPos and ensure their career progression within the organization.
    • Promote diversity in leadership positions.
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below.
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team.
    • Track team satisfaction scores and identify initiatives to build engagement within the team.
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team.
    • Exercise employee recognition and appreciation.

Deliverables

  • Operations of the tower: SLA adherence, Knowledge management, CSAT/ Customer Experience, Identification of risk issues and mitigation plans.
  • New projects: Timely delivery, Avoid unauthorized changes, No formal escalations.

Expected annual pay for this role ranges from $60,000 to $135,000. The role is also eligible for Wipro’s standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options.

If you encounter any suspicious mail, advertisements, or persons who offer jobs at Wipro, please email us at [email protected] . Do not email your resume to this ID as it is not monitored for resumes and career applications.

Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at [email protected] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process.

#J-18808-Ljbffr

Job Tags

Shift work,

Similar Jobs

Gulfstream Strategic Placements, LLC

HVAC Service Technician Job at Gulfstream Strategic Placements, LLC

HVAC Service Technician job in Fort Meyers, FLThis is a permanent, full time position offering a competitive salary and benefits package.Responsibilities:~Install, repair, and replace HVAC equipment for commercial TI and Service projects~Communicate with vendors... 

Archi-Pix real estate media

Freelance Real estate Photographer Job at Archi-Pix real estate media

 ...Strong computer skills, basic knowledge of Photoshop Knowledge of bracketing (Covered in training) Experience working with Dropbox Verbal and written fluency in English An ability to adapt to our comprehensive photography guidelines Internet connection... 

Swordfish Healthcare

BC Family practice MD Job at Swordfish Healthcare

Money through Friday Monday through Thursday 10 hour days 40 hour work week requires seeing all ages of patients from adolescence through adult and senior/geriatric Provider must be comfortable with womens health but not required to deliver babies This is... 

Ad-Vance Talent Solutions

Park Maintenance Technician Job at Ad-Vance Talent Solutions

 ...Parks Maintenance Technician Melbourne, FL 32935 Full time $16.52/HR Available schedules: 6:00AM to 2:30PM OR 6:30AM - 3PM o Tuesday - Saturday o Sunday - Thursday Duties include: Providing general care and maintenance to buildings, grounds, and... 

WhoWhatWhy

Senior Editor, Foreign Desk (Volunteer) Job at WhoWhatWhy

 ...home. Are you an experienced Senior Editor who is currently sidelined but eager to get back into the news game? Are you a fan of nonprofit journalism and also financially comfortable at the moment? At WhoWhatWhy, we have a unique model where we compensate for the...