Job Description

Summary

Job Overview:

We are seeking a friendly and professional Host/Hostess to join our team at Le Petite Chef, a fine dining establishment. As the first point of contact for guests, the Host/Hostess plays an integral role in delivering a welcoming atmosphere and ensuring a seamless dining experience. The ideal candidate will be customer-focused, with excellent communication skills and a passion for providing top-tier service.

Key Responsibilities:

• Greeting and Seating Guests: Welcome guests with a warm smile, manage reservations, and seat guests promptly.
• Reservation Management: Assist with managing the reservation system and ensure accurate seating arrangements.
• Guest Relations: Address guest inquiries, resolve concerns, and ensure a positive experience throughout their visit.
• Managing Wait Times: Notify guests of wait times and keep them informed about the status of their table.
• Support Front-of-House Operations: Work closely with servers and management to ensure smooth operation of the dining room.
• Maintain Cleanliness and Organization: Keep the host stand and waiting area clean and organized.
• Provide Information: Offer guests menu and drink details as needed and inform them about daily specials.
• Upselling: Suggest menu items or drinks based on guest preferences.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Why Work at Hyatt?

· Benefit eligible after 30 days

· Medical/Dental/Prescription/Vision Insurance

· Flexible Spending Accounts

· Disability and Life Insurance

· Paid Family Bonding Time

· Adoption Assistance

·$1,000 per year for Educational Assistance

· Complimentary and Discounted Hyatt Hotel Room Nights

· Paid Time Off & Paid Holidays

·401(k) with Employer Match

· Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)

Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about how  Change Starts Here

Qualifications

• Previous experience in a host/hostess or customer service role, preferably in a fine dining environment.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional appearance and grooming.
• Ability to work flexible hours, including evenings, weekends, and holidays.

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