Inside Sales Representative Job at Zatkoff Seals & Packings, Fairfield, OH

QU53cnRRUzcwTVZCdVhTVTlSaTNHVG5zRWc9PQ==
  • Zatkoff Seals & Packings
  • Fairfield, OH

Job Description


Description:

The Customer Service Representative acts as Inside Sales and will interact with and support the Company's customers and Technical Sales Representatives.

Duties / Responsibilities:

  • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Collects and enters orders for new or additional products.
  • Assists the Technical Sales Representative with price negotiation and contract review.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Monitor inventory levels for specific customer products.
  • Project management in conjunction with Technical Sales Representative.
  • Performs other related duties as assigned.
Requirements:

Required Skills/Abilities:

  • Excellent communication skills including active listening.
  • Service-oriented and able to resolve customer grievances.
  • Proficient computer skills with the ability to learn new software.
  • Proficient in Microsoft Office suite or related software.
  • Technical math and mechanical skills preferred.

Education and Experience:

  • High school diploma or equivalent required.
  • Bachelor's degree preferred.
  • Minimum 5 Years inside sales / customer service experience.
  • Experience reading blueprints.
  • Experience in rubber, seal, gasket or other industrial parts beneficial.

Physical Requirements:

  • Prolonged periods sitting or standing at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.

Schedule:

This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m.

Benefits:

Zatkoff offers the following benefits for full-time employees:

  • Annual performance BONUS
  • Company PROFIT SHARING program
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short and long-term disability
  • Employee Assistance Program

Additional Information:

Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.

IndeedSponsored PM21

PI280f7c49fd83-30492-34886078

Job Tags

Full time, Contract work, Temporary work, Monday to Friday,

Similar Jobs

The H&K Group

Laborer Job at The H&K Group

 ...Landis C. Deck & Sons, a division of H&K Group, Inc. is currently seeking an experienced and motivated Laborer to become a part of our team. Usually performing their duties in a utility capacity, the Laborer position entails working on construction projects, often... 

REI (Recreational Equipment Inc.)

Store Department Manager Job at REI (Recreational Equipment Inc.)

Overview: REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And... 

Urgent Team Management

Family Nurse Practitioner / Physician Assistant at Physicians Care - New Grads Welcome! Job at Urgent Team Management

 ...Physicians Care is looking for dedicated, compassionate, and experienced Nurse Practitioners and Physician Assistants to join our dynamic healthcare team at our centers in Chattanooga, Tennessee. New Grads welcome! Physicians Care is looking for dedicated, compassionate... 

Helen Ross McNabb Center

Psychiatric Nurse (RN or LPN) Job at Helen Ross McNabb Center

 ...Psychiatric Nurse (RN or LPN) We've been waitingfor someone like you! With a wide range ofavailable positions in East Tennessee, you have many opportunities join theMcNabb Center team in fulfilling our mission: "Improving the lives of thepeople we serve"! If you... 

Muv Fitness

Kid's Zone Attendant Morning Shift Job at Muv Fitness

 ...We are looking for an energetic Kids Club Attendant to join our team! You will spend your time not only supervising but creating a fun and engaging environment for kids while their guardians enjoy the gym.Duties and ResponsibilitiesEnthusiastically greet members...