Job Description

Cem-Tec is a family-owned business specializing in the manufacturing of high-quality steel light poles and related infrastructure for the lighting industry. With decades of experience, we pride ourselves on delivering durable and reliable products, while maintaining strong, long-term relationships with our customers. As we continue to grow, we are seeking a driven Inside Sales Representative/Product Specialist to join our team and contribute to our ongoing success.

We are looking for an experienced Inside Sales Representative/Product Specialist with a background in construction, lighting and/or manufacturing-related sales to join our team. The ideal candidate will have a passion for sales, an understanding of the manufacturing process, and a desire to take on leadership roles as the company expands. This position offers an excellent opportunity for professional growth and the chance to make a direct impact in a fast-growing company.

Key Responsibilities:

• Quotation Management: Prepare, process, and follow up on sales quotations, ensuring accuracy and timely delivery to customers.
• Product Knowledge & Advisory: Act as the go-to expert for steel product specifications, pricing, and availability. Read and understand City and Municipal plans.
• Customer Relationship Management: Build and maintain strong relationships with new and existing clients, answering inquiries, addressing concerns, and providing after-sales support.
• Order Processing & Coordination: Assist in the preparation of sales orders, monitor order progress, and ensure timely delivery of products.
• Documentation & Reporting: Maintain accurate records of quotes, customer communications, and sales activities. Create and modify .pdf drawings of site and street light poles. Provide regular updates and reports to management.

Qualifications:

• Education: High school diploma or equivalent required; associate degree or higher preferred.
• Experience : Minimum of 5-7 years of experience in inside sales, quotations, or customer service, preferably in the steel manufacturing or industrial sector.
• Technical Knowledge : Solid understanding of steel products, materials, and manufacturing processes.
• Communication Skills : Excellent verbal and written communication skills; ability to effectively engage with customers and internal teams.
• Sales Acumen : Strong customer-focused approach with a proven ability to close sales and meet sales targets.
• Organizational Skills : Detail-oriented with the ability to manage multiple tasks and priorities in a fast-paced environment.
• Software Proficiency : Experience with ERP systems and Microsoft Office Suite. Knowledge of industry-specific tools is a plus. CAD experience a plus.
• Problem-Solving Skills : Ability to analyze customer needs and offer tailored solutions to meet their requirements.

Why Cem-Tec?

• Stability and Tradition : Join a 50-year-old family-owned company that values integrity, customer relationships, and long-term success.
• Growth Opportunities : We are committed to developing our team and offer strong potential for growth into sales leadership roles for top performers.
• Innovation & Stability : Work with a company that’s been a leader in steel manufacturing for decades, combining tradition with cutting-edge practices.
• Team-Oriented Environment : Collaborate with a passionate and dedicated team in a positive and supportive work culture.

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