The Embassy Suites Milpitas Silicon Valley is looking for a customer service focused individual to join this dynamic team. The ideal candidate would have a positive outgoing personality with experience in customer service or similar role. This is a great opportunity for an individual looking to grow in the Hospitality industry.
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's while delivering great and caring service to our guests.
We are a 267 room hotel off I-680, 11 miles from Silicon Valley and San Jose. We’re 10 minutes from the Great Mall and 20 minutes from Levi’s Stadium.
Classification: Full time
Hourly Range: $20.25-$20.25
Shift Pattern: Must have open availability to work a mixture of daytime and evening shifts which include weekends and holidays
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Job: Guest Services, Operations, and Front Office
Title: Guest Service Agent - Embassy Suites by Hilton Milpitas Silicon Valley
Location: null
Requisition ID: HOT0B8YM
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