Guest Service Agent Job at Holiday Inn Boston - Bunker Hill Area, Somerville, MA

QWRrbHNnTyszc1JBdW4rYThocXdIVDd1RUE9PQ==
  • Holiday Inn Boston - Bunker Hill Area
  • Somerville, MA

Job Description

We are looking for friendly and welcoming individuals who excel in customer service! If this sounds like you, apply to be our newest guest services agent! Benefits

  • Competitive compensation
  • Professional development and growth
  • Paid personal and vacation time
  • Company-sponsored medical plans including health insurance, dental, vision, life,
  • 401k retirement plan
  • Go Hilton Team Member Travel Program
Compensation: $19.00 Who this Job Will Job Appeal To * This position is perfect for people that love to provide excellent customer service. The Ideal Candidate for this Position * Friendly, outgoing, individuals that possess outstanding guest service skills. Also must have a pleasant, well-groomed appearance, basic computer skills, ability to work in a fast-paced environment with frequent interruptions, ability to stand and move about for extended periods, ability to read and write and perform basic math, and an ability to remain calm in stressful situations. What You Will Be Doing * Answering phones, greeting guests, checking guest into and out of the hotel, acting as cashier, taking reservations, responding to inquiries, providing information about the hotel and local area. Must be willing and able to work a flexible schedule that will include weekends and holidays. Who You Will Be Working With * The front office is staffed by Guest Service Agents and a Guest Services Manager. You will also closely interact with concierge and bell/valet staff, housekeeping staff, spa staff, and food and beverage staff. Job Description * Maintain high quality service to guests and potential guests through various experiences such as check-in, check-out, billing, anticipating and responding to guest needs and requests, maintaining effective communication with guests and co-workers throughout the resort, listening to comments, criticism and feedback from guests and taking appropriate action. Job Requirements * High school diploma or equivalent required, college degree preferred. Minimum one year hotel front desk experience required. Distinctive Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Tags

Holiday work, Full time, Local area, Flexible hours,

Similar Jobs

City of Richmond Hill, Georgia

Community Improvement Administrator Job at City of Richmond Hill, Georgia

 ...qualifications necessary for entry into the class and may not necessarily...  ...of cases. Proficiency in public speaking and presentation of...  ...quality-of-life issues. Administrative and clerical skills to manage...  ...complexity of work and level of responsibility increases in... 

Get It - Finance

Go Developer (Blockchain) - Remote | WFH Job at Get It - Finance

Are you passionate about the future of crypto and blockchain technology? We're looking for talented and driven software engineers to join an innovative team working on cutting-edge technology in the decentralized finance (DeFi) space. This is a fully remote position open... 

MASCO Services Call Center

Answering Service Operator Job at MASCO Services Call Center

 ...Position Overview We are currently hiring for Full-Time, Answering Service Operators!In this role, you will take phone calls for several large...  ...MASCO Services Call Center is a rewarding but challenging work environment where you can make a difference. This is a contract... 

Olde Mecklenburg Brewery LLC

Sous Chef Job at Olde Mecklenburg Brewery LLC

 ...Carolina. Since the very beginning OMB has prided itself on producing and serving the very highest quality products following the German Purity rules known as Reinheitsgebot! OMB operates a production facility, restaurant, and 1-acre biergarten that is well known throughout... 

The Yarrow Group

Guest Service Agent - 1000 Sign-on Bonus - The Cloudveil Hotel Job at The Yarrow Group

 ...Yarrow Group is a collection of independently spirited and branded hotels focused on remarkable hospitality . We see every day as an...  ...Brand service culture. You will work with the Front Desk, Concierge and Guest Experience teams. You must ensure you maximize the guest...