Job Description

Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.

Email Supervisor, Lifecycle Marketing

The Opportunity: Contribute To The Growth Of Your Career. 

The Email Supervisor, Lifecycle Marketing supports the Loyalty & Lifecycle Marketing manager in the development and program leadership of automated email marketing campaigns and other one to one communication to achieve brand goals and drive traffic online and in store. This is a high growth area that will develop our ability to consistently optimize and drive the revenue contribution of the automated program.

Who We Are Looking For: You.

• Partners with the Media & Digital Marketing team, Brand Marketing teams, and Digital Experience team to develop effective communication tactics and outstanding user experiences
• Partners externally with third parties and monitors the competitive email landscape as well as email trends and standard processes. Make recommendations for campaign improvement based on observations
• Work cross-functionally with Brand Creative, Brand Marketing, Dev/Coding, and Customer Insights & Analytics to support email execution
• Lead all aspects of the email production process to ensure process efficiency and timely, accurate deployment of email campaigns
• Assists Manager in developing a testing roadmap and optimization plan for each channel.
• Assists Manager with the development of campaign segmentation and prioritization
• Partners with brand teams on execution of A/B email testing and monitoring
• Monitor the deployment of email marketing campaigns
• Participate in cross functional sharing in development of email center of excellence
• Use third party email service provider and web analytics provider reporting tools to capture and analyze results
• Build weekly & monthly reports to analyze and assess the performance of new programs & projects
• Build daily, weekly and monthly email campaign results reports and make recommendations for optimizations

Qualifications

• 3+ years’ experience working in a technical email role
• Bachelor’s Degree in Business or related field
• Experience of ESPs (Adobe Analytics, SQL & Liquid Script, scripting and HTML)
• Great teammate who is collaborative while being an effective communicator working cross functionally
• Ability to work with and influence at all levels of the organization
• Comfortable working with tight deadlines and working “in the gray”
• Excellent project management skills
• Strong ability to developing key reports, analyze data, develop insights and present it to a variety of collaborators
• Results driven, detail oriented, and self-motivated
• Track record of training others and able to help upskill team members
• Experience with Microsoft Office suite is required, particularly Excel

We care about our culture, but we also prioritize your needs!  

• Competitive Pay 
• Hybrid Work Environment 
• Weekly paychecks 
• Paid time away 
• Programs to support environment and corporate responsibility 
• TAAP – TJX Associate Assistance Programs
• Associate Discount 
• Career Development Opportunity
• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you. 

This position is hybrid requiring 2 days per week in the office in Framingham, MA and is not open to remote work.

This position has a starting salary range of $72,100 to $91,800 per year.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people who work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: 770 Cochituate Rd Framingham MA 01701 

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