Desktop Support Specialist Job at ClifyX, New York, NY

QjlndnNRR3gzTU5OdVhTWDhSdTFHampzR3c9PQ==
  • ClifyX
  • New York, NY

Job Description

Position Title: Desktop Support/Field Support

Location: New York City, NY/Bostan, MA/Alpharetta, GA (Day 1 Onsite)

Duration: 6+ Months

Job Description:

  • Hands on knowledge on Windows OS imaging, installation and configuration
  • Has good Knowledge on Handling Exchange Online, Office 365 Administration and Office 365 Pro plus related issues.
  • Support Skype for Business Operational issues such as Install/Uninstall, Configuration, Deployment failure related issues
  • Help on SharePoint Templates, Site Creations, Access related issues, Technical support to sites that are migrated/created for storing file share contents
  • Support all the One Drive Access, Storage related issues.
  • Coordinate and Support on Win 10 Automated Deployments, Ensure deployments run successfully, remediate Failed Deployments, Deploy the image through USB drives.
  • Handle the Hardware/Software requests from the dedicated locations.
  • Has good knowledge on Intune/Mobile Device Management, enrolling Byod devices. Should have managed Android/iOS device management.
  • Provide Support for roaming users to seamlessly connect from any location within the constraints of all applicable security requirements.
  • Handle Secure Wipe, Asset Disposal as per agreed process
  • Should have good understanding of IT Service Management Processes.
  • Basic understanding on SCCM activities
  • Good understanding on group policy and active directory
  • Should provide break fix support wherever necessary.
  • Maintain Asset Inventory of existing devices and buffer stock if any.
  • Provide support for Network/Storage/Server related activities on the site wherever required.
  • Has good understanding of Service now

Skill sets: Certifications: Must Have:

  • 1) CompTia A+ Certification- Foundational certification that covers essential IT skills across Hardware,Software,Networking and Security
  • 2) HDI Desktop Support Technician: Certification for providing Desktop Support and Customer Service.
  • 3) Microsoft Certified: Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows 11 desktops and devices in an enterprise environment1

Job Tags

Similar Jobs

City of Fredericksburg

Assistant City Manager - Utilities & Capital Projects Job at City of Fredericksburg

 ...Assistant City Manager Utilities & Capital Projects Imagine waking up each day with the thrill of shaping a vibrant citys future - join our dynamic City team and turn your talents into impactful solutions that transform lives! The City of Fredericksburg is seeking... 

Constellation Energy

Construction Site Safety and Health Officer - Washington DC & Bethesda, MD Job at Constellation Energy

 ...to maintain an on-site presence at project sites 100% of the work week. Following completion of this project, the Construction Site Safety and Health Officer will support other project sites across the Mid-Atlantic region and be required to travel to perform site audits... 

UAW Retiree Medical Benefits Trust

Carrier Operations Manager Job at UAW Retiree Medical Benefits Trust

 ...Carrier Operations Manager Position Summary This position has primary responsibility for the management of Medicare Advantage PPO programs, Self-Insured products/plans, Dental, Vision, Hearing and OTC benefits.This includes interfacing with third party carriers... 

Tata Consultancy Services

Device QA Tester Job at Tata Consultancy Services

Must Have Technical/Functional Skills Beginner level, manual testing experience in mobile phone testing/ devices testing. Android basics, ADB and Linux commands familiarity. Understanding of various Cellular technology like 3G/4G-LTE/5G etc. Ready to quickly...

BRIA

Licensed Practical Nurse (LPN) Job at BRIA

 ...Description: $2,000 sign-on bonus! * At BRIA, we are community-driven with a focus on work-life balance. Our nursing homes offer a compassionate care environment, empowering you. Licensed Practical Nurse (LPN) Benefits: ~ Growth from within ~ Next day pay...