Desktop Support Specialist Job at ClifyX, New York, NY

QjlndnNRR3gzTU5OdVhTWDhSdTFHampzR3c9PQ==
  • ClifyX
  • New York, NY

Job Description

Position Title: Desktop Support/Field Support

Location: New York City, NY/Bostan, MA/Alpharetta, GA (Day 1 Onsite)

Duration: 6+ Months

Job Description:

  • Hands on knowledge on Windows OS imaging, installation and configuration
  • Has good Knowledge on Handling Exchange Online, Office 365 Administration and Office 365 Pro plus related issues.
  • Support Skype for Business Operational issues such as Install/Uninstall, Configuration, Deployment failure related issues
  • Help on SharePoint Templates, Site Creations, Access related issues, Technical support to sites that are migrated/created for storing file share contents
  • Support all the One Drive Access, Storage related issues.
  • Coordinate and Support on Win 10 Automated Deployments, Ensure deployments run successfully, remediate Failed Deployments, Deploy the image through USB drives.
  • Handle the Hardware/Software requests from the dedicated locations.
  • Has good knowledge on Intune/Mobile Device Management, enrolling Byod devices. Should have managed Android/iOS device management.
  • Provide Support for roaming users to seamlessly connect from any location within the constraints of all applicable security requirements.
  • Handle Secure Wipe, Asset Disposal as per agreed process
  • Should have good understanding of IT Service Management Processes.
  • Basic understanding on SCCM activities
  • Good understanding on group policy and active directory
  • Should provide break fix support wherever necessary.
  • Maintain Asset Inventory of existing devices and buffer stock if any.
  • Provide support for Network/Storage/Server related activities on the site wherever required.
  • Has good understanding of Service now

Skill sets: Certifications: Must Have:

  • 1) CompTia A+ Certification- Foundational certification that covers essential IT skills across Hardware,Software,Networking and Security
  • 2) HDI Desktop Support Technician: Certification for providing Desktop Support and Customer Service.
  • 3) Microsoft Certified: Modern Desktop Administrator Associate: Certification to manage and deploy Windows 10 and Windows 11 desktops and devices in an enterprise environment1

Job Tags

Similar Jobs

Cornwall Executive Recruitment

Head Hunter, Florida 33019. US Law Firms 250K US$ Package. Job at Cornwall Executive Recruitment

Job Information~Head Hunter, US Law Firms 250K US$ Package.~Based, Hollywood, Miami Florida 33019~6Years + Experience, speaking to US Law Firms~Experience in both retained and contingency programes~Business Development and Marketing smarts!We are inviting...

Aspire Acquisitions Inc

Sales Development Representative Job at Aspire Acquisitions Inc

 ...opportunities for career advancement within our expanding company. A positive, collaborative, and supportive team culture. Weekly Pay! Fully paid travel opportunities. Ready to grow your career with Aspire Acquisitions? Apply now and take the first step toward... 

DomestiCare Staffing

Nanny/Housekeeper Job at DomestiCare Staffing

 ...Job Title: Nanny/Housekeeper Schedule: Tuesday - Saturday, 9:00 AM - 5:00 PM Location: New York, NY, 10065 Compensation: $35 - $40 per hour Benefits: ~ Health insurance ~2 weeks paid time off (PTO)~6 major holidays paid off Job Description:... 

Barrington James

Quality Consultant Job at Barrington James

 ...We are seeking a highly motivated Quality Consultant to support our biotechnology operations by ensuring compliance with industry regulations and driving continuous improvement in quality management systems. This role will involve collaborating with cross-functional... 

ARC Document Solutions

Outside Sales Rep - Graphics Solutions Consultant Job at ARC Document Solutions

As an Outside Sales - Graphics Solutions Consultant , you will be called upon to sell large format color graphic printing services to a variety of retail, advertising, manufacturing, fashion, and other business-to-business market segments in Maryland, Washington DC and...