Delivery & Client Relations Manager Job at TRW Resources, Norfolk, VA

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  • TRW Resources
  • Norfolk, VA

Job Description

We have an exciting opportunity for an experienced staffing industry leader with a focus on people leadership and driving revenue and profitability growth through efficient branch operations and exceptional service delivery. Qualified candidates for the role of Marine Delivery & Client Relations Manager will possess previous experience leading high-performance teams within the staffing industry while delivering exceptional branch operations results. Strong consideration given to those with experience in the skilled trades (marine, construction, manufacturing) or other blue collar sectors. Candidates coming from other staffing industry environments will also be considered.

Due to out client's growth-centric culture, their employees have excellent opportunities for advancement within the company. There is a strong compensation package which includes a competitive base salary and strong bonuses/commissions. You'll also receive a competitive benefits plan, paid time off, and other perks!

What you'll focus on daily...

  • Developing and leading a high performing branch team (recruiting, administration, safety)
  • Providing daily direction and setting goals holding team members accountable to performance
  • Providing coaching, performance feedback, mentorship, and training through positive and inspiring methods
  • Holding regular one on ones and team meetings to ensure transparency and collaboration.
  • Developing and executing strong recruitment strategies to support client hiring needs (job ads and postings, career fairs, social media marketing/recruiting, referrals, etc.)
  • Continuously improve recruiting and fulfillment goals and KPI’s
  • Meeting with client contacts regularly to ensure a high level of client satisfaction and long-lasting partnerships.
  • Manage field employee engagement and retention through the recruiting team.
  • Partner with the sales team to drive new business growth.

Key Attributes for Success....

  • Strong people leadership - you're passionate about developing high performing team members!
  • Exceptional client engagement skills - you love being in front of clients and fostering strong rapport!
  • Whatever it takes mentality - you're committed to working with purpose and leading your team to crush their individual and team goals!
  • Flexibility & Adaptability - you welcome a challenge and can change strategy on a dime when called upon!
  • You're goal driven and work with a strong sense of urgency - you instill those qualities in your team!

This is an amazing opportunity for a strong leader to take over an established branch and take things to the next level. You'll have tons of support and resources to get the job done! Great compensation, benefits and other perks available! Please get in touch with us today - we're happy to share more insight with qualified candidates!!

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