Customs Operations Manager Job at 京东物流, Fontana, CA

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  • 京东物流
  • Fontana, CA

Job Description

Customs Operations Manager

Location: Fontana, CA

About JD Logistics

JD Logistics, a subsidiary of JD.com, is a leading global supply chain and logistics provider. We leverage advanced technology and one of the world's most extensive fulfillment networks to deliver seamless, efficient, and compliant cross-border trade solutions.

Position Overview

We are seeking a Customs Operations Manager to oversee and ensure compliance in all import and export activities across air, ocean, and trucking . This role will be responsible for handling customs clearance, regulatory compliance, and trade documentation while optimizing processes to enhance efficiency and reduce risk.

Key Responsibilities

  • Oversee and manage daily customs operations, ensuring compliance with U.S. and international trade regulations.
  • Coordinate with customs brokers, freight forwarders, and regulatory authorities to facilitate timely clearance of goods.
  • Ensure accurate classification, valuation, and documentation for imports and exports under Harmonized System (HS) codes and applicable trade agreements.
  • Monitor and interpret changes in U.S. CBP, FDA, USDA, and other relevant regulations, implementing necessary adjustments to maintain compliance.
  • Lead customs audits, investigations, and dispute resolution, minimizing risks and penalties.
  • Collaborate with internal teams, including logistics, supply chain, and legal, to streamline customs workflows.
  • Optimize import/export processes to reduce costs and lead times while maintaining strict regulatory compliance.
  • Maintain records and reports in compliance with Customs Trade Partnership Against Terrorism (CTPAT) and other regulatory programs.
  • Provide training and guidance to internal teams on trade compliance best practices.

Qualifications

  • Bachelor’s degree in International Trade, Supply Chain, Business, or a related field (Customs Broker License preferred).
  • Seven or more years of experience in customs operations, trade compliance, or international logistics.
  • Strong knowledge of U.S. import/export laws, HTS classification, trade agreements, and customs clearance procedures.
  • Experience working with customs brokers, freight forwarders, and regulatory bodies.
  • Proven ability to resolve customs issues, manage audits, and maintain compliance with evolving regulations.
  • Strong organizational skills, attention to detail, and the ability to work in a fast-paced logistics environment.
  • Proficiency in customs software, ERP systems, and Microsoft Excel.
  • Fluency in English required; Mandarin is a plus.

Why Join Us?

  • Be part of a global leader in logistics and cross-border trade.
  • Career growth opportunities in an expanding international business.
  • Innovative environment leveraging AI, automation, and smart logistics.
  • Hands-on impact in optimizing global trade operations.

If you are an experienced customs and compliance professional looking to make a difference in a fast-growing international logistics company, we invite you to apply.

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