Customer Success Team Member Job at Burnett Specialists Staffing | Recruiting, Irving, TX

Q3RndXRBU3gwYzVQdTMrWCtCMjNFREh2R2c9PQ==
  • Burnett Specialists Staffing | Recruiting
  • Irving, TX

Job Description

Customer Success Team Member

Great opportunity with a company that strives to provide outstanding service to their customers while fostering a fun and dynamic work environment. Looking for a dedicated Customer Success Support Specialist to join our team and help drive our continued growth in Texas and Oklahoma.

Key Responsibilities:

  • Serve as a primary liaison between customers, manufacturers, and staff, ensuring clear communication through phone, email, or in-person interactions. You'll interpret and address requests effectively, both verbally and in writing.
  • Prepare and organize relevant materials for the outside sales team, including documents for training sessions, product presentations, and marketing events.
  • Research and compile information necessary for sales activities and present it in a concise, easy-to-understand format.
  • Maintain and update critical data in database applications and spreadsheets, ensuring Salesforce accounts are kept current.
  • Assist in providing dealers with equipment and supply quotes as requested.
  • Support the processing and tracking of purchase orders and invoices.
  • Address and resolve product or service issues by identifying the customer?s needs, finding the root cause, and offering the best possible solution. Follow up to ensure the resolution is satisfactory.
  • Participate in company meetings, conferences, and team activities, contributing to the company's overall success.
  • Cross-train within the Customer Success Department to ensure versatility and the ability to perform all Customer Success functions.
  • Occasional evening or weekend work may be required to support company needs.
  • Embrace a culture of teamwork, where "It's not my job" doesn?t exist, and contribute wherever necessary.
  • Help drive growth in Texas and Oklahoma by actively participating in daily operations and offering valuable input on long-term goals.

Requirements:

  • At least 2 years of experience in office or administrative support roles.
  • A proactive, solutions-oriented mindset with the ability to think both visually and verbally.
  • Demonstrated ability to manage multiple tasks and collaborate effectively with team members.
  • Strong written and oral communication skills.
  • Excellent organizational skills, with the ability to multitask, set goals, and manage timelines efficiently.
  • Willingness to pitch in wherever needed ? including some physically demanding tasks like office and warehouse maintenance.
  • Ability to engage professionally with customers and industry peers.
  • Alignment with the company's brand, culture, and core values.
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with Salesforce and Auto Quotes is a plus.

HOUWD51

Interested candidates please send resume in Word format Please reference job code 133835 when responding to this ad.

Job Tags

Temporary work, Afternoon shift,

Similar Jobs

K2 Staffing DFW

Sales Representative - Entry Level Job at K2 Staffing DFW

 ...motivated to overcome them. Requirements: Education: Recent graduates or those with a high school diploma or equivalent. Experience: No prior sales experience? No problem! We provide all the training you need. Attitude: A positive attitude and a... 

Allied Supply Co.

Delivery Driver Job at Allied Supply Co.

Job Opportunity: Delivery Driver with Allied Supply in Columbus, Ohio Do you have a strong sense of customer service? Do you thrive on being active throughout your day? Are you looking for a collaborate team environment where you can grow your career? If so, then ...

Micro-Tech USA

Low Voltage Cabling Technician Job at Micro-Tech USA

 ...voltage cabling work at client offices in new construction and existing facilities. Utilize standard category cable tools and run fiber cables. Install, terminate, and test various types of cables, including Cat5e, Cat6, and fiber optic cables. Ensure all... 

The LiRo Group

Assistant Project Manager Job at The LiRo Group

 ...We have an immediate need for an Assistant Project Manager in Albany, NY . Come join our team! We are looking to build services...  ...and comprehend plans, specifications, addenda, bid materials, contracts and other related documents and recommends approaches to resolving... 

Jane Roberts Consulting

Electrical and Instrumentation Engineer Job at Jane Roberts Consulting

 ...Maintenance I&E Engineer: Participating in the development of routine maintenance job plans, analysis of equipment life and performance, preparation and elaboration of repair, predictive, and preventative maintenance procedures, and designing maintenance activities...