Customer Service Representative (Chinese) Job at ALIGCUS Inc, San Gabriel, CA

QTl3b3NBeTYyc1JQdm5XVDloK3dHem5xRmc9PQ==
  • ALIGCUS Inc
  • San Gabriel, CA

Job Description

Customer Service Representative (Chinese) Location San Gabriel, CA :

Ali-General Contractor US (ALIGCUS) was founded in 2008. After nearly ten years of development, the company has also developed into a full-service real estate enterprise integrating real estate investment consulting, architectural design, landscape design, and interior design, trusted by hundreds of real estate development companies.

We are looking for a Chinese-speaking Customer Service Representative to join our growing team. You will be a dynamic member of the office, working closely with potential/current clients. Here are a few responsibilities you would expect:

:

  • Follow up with sales leads
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Perform other duties as assigned

Desired Skills & Experience:

  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • San Gabriel, CA 91776: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Customer service: 2 years (Required)
  • Customer Relation: 2 years (Required)
  • Customer Retention: 2 years (Required)

Language:

  • Cantonese (Required)
  • Mandarin (Preferred)

Work Location: In person

Job Tags

Hourly pay, Full time, For contractors, Relocation, Shift work,

Similar Jobs

Sheehy Toyota of Fredericksburg

Automotive Service Technician Toyota Job at Sheehy Toyota of Fredericksburg

Sheehy Auto Stores is honored to win the 2024 Baltimore Sun, Richmond Times Dispatch, and Washington Post Top Workplaces Award!!! Sheehy Auto Stores is one of the country's Top 30 Private Dealer groups representing some of the industry's best brands with over 25 ...

S*****

Brazilian or Mexican Overseas Operation Specialist Job at S*****

Overseas Operation Specialist-Need Brazilian or MexicanThis Position, Portuguese speaker from Brail or Mexico most welcome.Were a well-known application software provider, also one of the 3 biggest games software providers in China,Our headquarters in BeijingWe are listed...

Lust Gentlemen's Club & Steakhouse

Exotic Dancers Job at Lust Gentlemen's Club & Steakhouse

 ...Friendly Party Atmosphere Safe and Clean! The Club Has Ample Security Personnel & a Private Dressing Room With Secure Lockers ...  ...Conditions! Professional, Friendly & Helpful Management & Staff No Experience Necessary! New Performers Are Always Welcome To apply for... 

University of California, Irvine

Temporary Clinical Research Coordinator Job at University of California, Irvine

 ...Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard...  ..., visit . This recruitment is for Temporary Full-Time Clinical Research Coordinator position through UCI's internal temporary... 

Pacific Ridge

Cook Job at Pacific Ridge

 ...other tasks as assigned. Full time, Thursday-Monday, 9:30a-6:30p. Tue-Wed off. Requirements of this job include: No culinary degree required. Experience cooking entire meals for groups or large family preferred, as it is most like what this position requires....