Job Description
SUMMARY: Represents the "voice of the customer" for the specific Experience and applicable Agile Release Train (ART); collaborates with the Experience Owner (EO) to manage and prioritize Experience-specific product development; aligns, manages, and prioritizes assigned backlog with EO; and supports Product Owners (PO) and development teams daily to deliver quality product on time.
RESPONSIBILITIES: - Manages Product Development
- Develops and maintains comprehensive understanding of the business and assigned areas as a subject matter expert
- Educates POs and development teams on business objectives from the stakeholder and persona perspectives
- Drives continued business alignment with EO and relevant leadership via cadenced and ad hoc communications
- Focuses on product quality to meet expectations and KPIs
- Works with EOs and business on epic and feature decomposition
- Collaborates with Business SMEs and POs on feature development and as-needed user story development
- Creates and leads feature and acceptance criteria development that meets agreed-upon definition of done criteria
- Aligns decomposition with business requirements and objectives
- Clarifies customer intent to optimize development and delivery
- Backlog Management and Prioritization
- Assesses business value and prioritizes features to focus on those with maximum value that align with business strategy
- Partners with EO and PO to define and elaborate PI objectives
- Aligns work execution with business priorities while maintaining feature and user story conceptual and technical integrity
- Ensures all requests follow the defined process, are prioritized, well communicated, and delivered.
- Partners with EO, ART, and business to identify and track risks, dependencies, and tradeoffs that may affect program backlog
- Seeks EO advice and approval on any given PI work adjustments
- Daily Support
- Supervises, trains, mentors, and coaches assigned direct reports
- Partners with and guides PO on features and related user stories
- Leads, as needed, and participates in Agile planning and ceremonies
- Partners with EO, RTE, PO, and others on features and enablers
- Supports the ART Experience during PI Planning
- Partners with PM on business scope and requirements to provide end-to-end collaboration and as-needed Business Assessment Team support
- Responsible for final decisions on product functionality
- Partners with RTE to socialize and model Agile principles and practices
- Participates in all relevant Agile planning and ceremonies
QUALIFICATIONS: - High School Diploma required, bachelor's degree preferred
- 3 or more years related work experience in Product Ownership, Product Management, Business Analysis or Management Consulting.
- Proficient in Microsoft Office tools
- Working knowledge of Agile methodology
- Experience interfacing with technology teams in an Agile environment
- Strong relationship management skills, including managing the expectations of multiple stakeholders
- Exceptional executive presence in written and verbal communications. Poise in front of large, executive audiences.
- Comfortable with ambiguity, able to manage with vision and purpose, and drive to a cohesive, collaborative result
- Strong organizational skills necessary to accomplish many tasks within a specified timeframe
- Demonstrated ability to influence across a matrixed organization and develop trusting working partnerships with internal and external partners.
- Self-motivated, detail oriented, and willing to adapt to tactical needs in a fast-paced, changing environment.
- Accomplished decision-maker who can quickly make and execute well-supported prioritization decisions
Preferred: - Healthcare background strongly preferred
- Proficient in project management tools and methodology
- POPM - SAFe Product Owner/Product Manager certification
- Experience with Jira software for creating and managing epics and features
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 113,200 - 188,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Job Tags
Holiday work, Permanent employment, Work experience placement, Local area, Work from home,