Job Description

Job Requisition ID: 43206 

Opening Date: 03/06/2025

Closing Date/Time: 03/19/2025
Agency:  Department of Veterans' Affairs
Class Title: PUBLIC INFO OFFICER III - 37003 
Skill Option:  None 
Bilingual Option:  None 
Salary: $6,005 - $8,678/monthly; CBA language applies; Anticipated starting salary $6,005/monthly
Job Type: Salaried
Category: Full Time 
County: Cook
Number of Vacancies: 1
Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 43206  

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Essential Functions

• Serves as the liaison and consults with agency staff to clarify information uses for publications, media requests and community outreach programs to generate content for the news media, social media, and agency newsletter
• Creates and maintains essential website content utilizing Adobe Experience Manager (AEM)
• Maintains regular access to sensitive and confidential information
• Participate in agency meetings and other meetings with external partners
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

Minimum Qualifications

• Requires knowledge, skill and mental development equivalent to the completion of four (4) years of college, with courses in journalism, English or public speaking
• Requires two (2) years of professional experience in a public education and information program in a public or private agency

Specialized Skills

• Requires two (2) years of professional experience utilizing writing, editing, and communication skills in a public relations area of a public or private organization
• Requires two (2) years of professional experience working with website and social media content

Preferred Qualifications

• Two (2) years of professional experience utilizing writing, editing, and communication skills in a public relations area of a public or private organization
• Two (2) years of professional experience working with website and social media content
• Two (2) years of professional experience with social media analytics
• Two (2) years of professional experience utilizing Adobe Experience Manager (AEM)
• Ability to analyze, edit and revise informational material prepared by others
• Extensive knowledge of the use of the methods and the media of disseminating information
• Ability to gain and maintain effective working relationships with associates, clients and others
• Ability to analyze administrative problems and adopt an effective course of action

Conditions of Employment

• Requires ability to pass a background check
• Requires the ability to utilize office equipment, including personal computers
• Requires the ability to pass a writing test (writing samples required)
• Requires the ability to work outside of normal hours to meet deadlines Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties
• Requires ability to travel in the performance of duties, with overnight stays as appropriate
• Requires appropriate, valid drivers' license
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds
• Overtime is a condition or employment, and you may be required to work overtime including scheduled, unscheduled, or last-minute overtime

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours: 8:30AM - 5:00PM Monday - Friday
Work Location: 69 W Washington St Chicago, IL 60602-3134
Agency Contact:  IDVA.HR.Applicants@Illinois.gov
Posting Group: Arts, Design & Cultural

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so. 

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  Illinois.jobs2web.com homepage in the blue ribbon. 

Non-State employees should log in on the using the “View Profile” link in the top right of the  Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com
• Alexandria.M.Puccetti@Illinois.gov

About the Agency:
The Illinois Department of Veterans Affairs is a state agency designed to empower veterans and their families to thrive. We do this by assisting them in navigating the system of federal, state, and local resources and benefits, providing long-term health care for eligible veterans in our Veterans’ Homes and partnering with other agencies and non-profits to help veterans address education, mental health, housing, employment, and other challenges. A career with the Illinois Department of Veterans’ Affairs provides a rewarding and challenging opportunity for individuals. Working together, we create partnerships and experiences that engage and inspire our fellow co-workers and the veterans and their family members that we serve every day.

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