Job Description

Card Writers

Our Opportunity:

Card Writers are responsible for creating and reviewing all handwritten card campaigns. This role will entail "Wow-ing" our pet-parent customers with stellar attention to detail and passion for quality control. Our Team Members are committed to providing an incredible customer experience. At Chewy, you'll be part of a team of an energetic, positive and committed team of Chewtopians that take pride in putting our customers first. We engage with our pet families, wowing them through various initiatives and sending handwritten cards.

What You'll Do:

• Operating standard office equipment such as printers, laptops/computers, and scanners
• Reading and transcribing cards and envelopes
• Reviewing, editing, stuffing, sealing, and stamping cards and envelopes (i.e., Birthday, Holiday, etc.) to ensure accuracy and timely delivery
• Counting and placing mailing trays into sleeves prior to shipment to customers
• Tracking, checking, and ensuring quality on all written cards
• Stocking, pulling, and recording inventory as needed
• Entering data into Excel spreadsheets
• Recording and correcting customer cards with incorrect/missing information and/or damages
• Breaking down boxes and other materials
• Ensuring customer information is accounted for and disposed of properly

What You'll Need:

• Strong attention to detail
• Ability to multitask
• Must be able to perform and comprehend basic arithmetic
• Experience in Microsoft Office with working knowledge of Excel
• Excellent written and verbal communication skills in the English language
• Strong interpersonal skills to interact with others
• Able to sit or stand, stoop, reach, and use hands for extended periods of time
• Able to lift weights of up to 10-30lbs and reach periodically throughout the day
• Able to push and pull weights of up to 150lbs
• Must be able to operate all standard office equipment

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic.

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