Planned Parenthood of Metropolitan Washington, DC (PPMW) has been providing high-quality healthcare to women, men and teens in the Metropolitan Washington DC area for 80 years. Our experienced and caring team of doctors, nurse practitioners, registered nurses and other staff are what makes PPMW a premier place to work, learn and further your career.
Requirements:Under the direct supervision of the Call Center Supervisor, the Call Center Representative (CSR) is responsible for providing high quality telephone contact and assistance for clients regarding Planned Parenthood of Metropolitan Washington, DC (PPMW) services, test results, payment options, insurances, hours, locations and other inquiries. The focus is on outstanding client satisfaction while maintaining or exceeding PPMW productivity and customer service standards.
ESSENTIAL FUNCTIONS:
QUALIFICATIONS:
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