Job Description

Biomedical Service Engineer – Cleveland, Ohio (Job Ref: 25I/BSEC)

Randox are a world leader in diagnostics for clinical healthcare, toxicology, and food security. Our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products, the commitment and skill of our workforce, which continue to grow exponentially. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Biomedical Service Engineer based in Cleveland, Ohio.

Location: Remote, homebased in Cleveland, Ohio. However, extensive travel will be required within neighboring states and potentially all over the US.

Contract Offered: Full-time, Permanent

Working Hours / Shifts: 40 hours per week. Monday to Friday from 08.30 to 17.00. However, flexibility will be required.

What does this role involve?

• Routine servicing and preventative maintenance of analyzers and associated equipment in
• the field.
• Establishment of routine maintenance schedules.
• Development of procedures and support associated with new products.
• Emergency breakdown repair of Randox analyzers in the field.
• Installation, commissioning and set-up of analyzer equipment
• Providing direct support to the end user by telephone and email.
• The training of Randox staff and end-user personnel in analyzer servicing procedures.
• Regular travel to visit customer sites for servicing and maintenance of Randox equipment

Full onsite training will be provided on our machines and processes.

Who can apply?

Essential criteria:

• Bachelor’s degree in an engineering discipline or equivalent accredited apprenticeships.
• Possess excellent communication and organizational skills, both written and oral.
• High level of motivation to work independently and use your own initiative
• Ability to work effectively with others to establish and maintain good working relationships with internal departments and customers.
• Be available for extensive travel within the United States
• Full US driving license
• Currently have the right to work in the United States

Desirable:

• Previous experience in a similar position
• Experience in computer hardware or engineering.
• Experience in servicing medical devices
• Experience with clinical chemistry analyzers and applications knowledge.
• Previous sales or customer service experience

How do I apply?

Click Apply on the site you are seeing this advert on they will submit your resume to Randox for review. This advert may be open for as long as 30 days although we may close the advert early if we receive sufficient applicants to fill the roles.

Please ensure that your resume is submitted to us in English.

About Randox:

An international company operating in over 145 countries that continues to have unparalleled growth, Randox Laboratories was at the center of the UK’s National COVID Testing Programme throughout the pandemic. In early 2020 Randox recognised the threat from COVID-19 and based on over 40 years of diagnostic experience, quickly developed a test to accurately identify the virus. Testing at scale commenced within weeks to support the UK’s National Testing Programme and private clients alike.

Additionally, as a world leader in diagnostics for clinical healthcare, toxicology and food security, our expertise and product portfolio have assisted laboratories across the world in improving health and saving lives. Our global success is a result of our pioneering products and the commitment & skill of our workforce, which continue to grow exponentially.

Central to the Randox ethos is our drive and determination to improve healthcare worldwide and every one of our talented staff play a role in this. In order to serve our growing international markets, we require high caliber applicants with scientific, engineering, software, and broader business skills – including sales, marketing, logistics, finance and many more. Join the Randox team and play your part in improving the health of millions.

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