Job Description

Job Overview:

As an Assistant Property Manager you will be responsible for assisting with the daily management of a 551-unit hi-rise cooperative property in downtown Brooklyn.

Your Responsibilities:

• Assist with all aspects of building management.
• Act as liaison between Board of Directors, Residents and Company.
• Consistently maintain knowledge and changes of the property.
• Write, prepare, and distribute memos, notices, and other correspondence in regard to building changes, updates, or property information.
• Maintain the accuracy of the building and Resident files and documents to ensure accurate records are kept.
• Assist in the inspections of the building facilities to help guarantee appropriate property maintenance and address maintenance and building emergencies.
• Draft and maintain Board meeting minutes and ensure minutes are produced timely, accurately, and organized with the latest meeting information.
• Responsible for property arrears including tracking arrears at least twice per month, sending arrears letters to the appropriate list of tenants, and reviewing and discussing the arrears reports with the property manager when needed.
• Answer phone calls, check voicemail messages, and emails promptly; within a few hours but not to exceed 24 hours.
• Daily checking of the Company’s 24/7 Customer Care Call Center log for issues and inquires.
• Responsible for the upload of property documents to the in-house resident and building database, FSRconnect, and ensuring that task lists are kept current.
• Arrange potential buyer interviews with the Board of Directors of the building and consistently follow up on outcomes while assisting on any questions or concerns that may arise.
• Distribute approved monthly financial reports to the Board of Directors as required.
• Handle administrative duties pertaining to annual meetings such as preparation of notices, proxies etc. Must also attend the annual meeting with the General Manager.
• Address questionnaires and insurance certificates for the building.
• Process screening paperwork and coordinate drug tests for prospective building employees.
• Use good judgment in regard to charging the appropriate fees where applicable.
• Work closely with the General Manager when processing the apartment alteration packages and charge/credit forms.
• Assist with the contractor and vendor selection for projects and assignments.
• Responsible for requiring proper vendor insurance with Vive.
• Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.).
• Maintain substantial compliance with Best Practices, particularly FSRconnect.
• Interface with internal departments such as financial management, client payroll, compliance, residential applications and closings, insurance, leasing, energy, and project management.
• Maintain substantial compliance with Best Practices, particularly FSRconnect.
• Work in conjunction with the cooperative's maintenance team related to resident repair issues.
• Address billing issues.
• Monitor moves and deliveries.
• Complete special projects for both the Board of Directors and General Manager as assigned

Skills & Qualifications:

• Bachelor's degree required.
• Two (2)+ years experience in New York City residential cooperative and/or condominium property management.
• Must have superior verbal and written communications skills and proven customer service exposure.
• Need to have a high energy type of attitude to deal with the day-to-day tasks and able to multi-task under pressure and stressful situations.
• Must be extremely detail oriented, organized, consistent, strong follow-up skills, flexible and adaptable to change.
• Proven leadership and teamwork skills and attributes.
• Working knowledge of Microsoft Office, Windows and Excel environment necessary.
• Experience with AvidXchange and ClickPay is a plus.
• The ideal candidate should demonstrate a strong desire to continuously develop their skills, take on new challenges, and pursue opportunities for professional advancement in the property management industry.

What We Offer:

As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, life insurance, short term disability, legal, and identity theft. You will also be eligible for company paid life insurance, long term disability, and benefits from our employee assistance program. In addition, you will be eligible for paid time off, paid holidays, and a 401k with company match.

Compensation:

$28 - $33 / hr.

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