Job Description

Customer Experience Team Leader at Wegmans Food Markets summary:

As a Customer Experience Team Leader at Wegmans, you will lead and mentor a team of prep and line cooks, ensuring high-quality food preparation and excellent customer service. You will manage daily kitchen operations, uphold food quality standards, and contribute to team members' growth and development. This role emphasizes leadership, culinary expertise, and a people-first approach in a dynamic, fast-paced grocery store environment.

Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Norwalk, CT
Address: 675 Connecticut Ave
Pay: $22 - $22.75 / hour
Job Posting: 06/06/2025
Job Posting End: 07/06/2025
Job ID: R0247982

Bring your passion for both food and people to the next level when you become a culinary leader at Wegmans. In our people-first kitchen, you’ll lead a team of prep and line cooks by helping them to fine-tune their culinary skills, grow their careers, and fuel their passion for food. Your leadership, culinary expertise, and attention to detail will be key in managing daily operations and contributing to profitability. No two days are the same, and an entire store full of fresh, world-class ingredients is your pantry.

Responsibilities:

• Highlight product quality, freshness and uniqueness through proper merchandising
• Follow recipes, use proper knife skills, and apply cooking techniques to ensure consistency
• Share your knowledge and passion for food with customers by suggesting meal ideas using products from departments around the store
• Manage employee performance, including training, feedback and development opportunities

Requirements:

• 2+ years of prep or line cook experience
• Experience leading a team
• Knowledge of relevant products
• Basic knife skills

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working overtime, on Sundays or on recognized holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

Comprehensive benefits*

• Paid time off (PTO) to help you balance your personal and work life
• Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
• Health care benefits that provide a high level of coverage at a low cost to you
• Retirement plan with both a profit-sharing and 401(k) match
• A generous scholarship program to help employees meet their educational goals
• LiveWell Employee & Family program to support your emotional, work-life and financial wellness
• Exclusive discounts on electronics, entertainment, gym memberships, travel and more!
• And more!

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

Keywords:

customer experience, team leadership, culinary skills, food quality, kitchen management, food preparation, employee training, customer service, food merchandising, team development

Job Tags

Holiday work, Full time, Sunday, Day shift,

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